Your satisfaction is our goal!


If you are not completely satisfied with your purchase, we will accept a return for a refund of your purchase price (less the original shipping and handling costs) within 30 calendar days of the invoice date.  All returns must be in their original condition, and include original packaging, accessories, manuals, instructions or other items shipped with your order.  

To initiate a return , please complete the form below.  A Somfy Store team member will contact you with a required Return Merchandise Authorization number and further instructions. 

Refunds will be processed within 7 business days of our receipt of your merchandise, and will be credited back to the same payment method used on your order.